Before you visit

Create a user and your first case

Tell us what is wrong before you bring in the device. We will create the user and case together after a quick SMS verification.

  1. Tell us about the deviceThe assistant asks one short question at a time.
  2. Confirm your phoneWe send a simple code by SMS.
  3. Bring in the deviceYou receive a case number to give us when you arrive.

Start with the assistant

You can write in your own words. It is completely fine to answer “I don’t know”.

Starting the assistant…